Then his professor surprises him with an unusualfinal exam-a twelve-week, summer-longstudy of the small businesses in his localarea. This simple real-world assignment opensTony s eyes to the most important lessons anentrepreneur can learn, such as how to:

• Manage experience zones
• Build strong customerrelations through visionmoments
• Standardize key processesfor employees
• Innovate, improve, andmaintain quality
• Accomplish real results by closing the loops

• As you follow Tony s journey, you ll receivea week-by-week crash course on theseven essential loops for small business.You will learn how to distinguish yourselffrom the competition, improve your operations,and close the loops. Best of all,you ll discover innovative ways to apply theloops concept to every challenge you face,with every endeavor, in any economy.

  When you close the loops, you open thedoor-to limitless opportunities.